FAQ on your accommodation in Paris

Who are we?

Since 1995, our organisation has been specializing  in Homestays , we organize in advance your stay with families that have been carefully selected on specific criteria of readiness, friendliness and open mindedness.

Who are our families?

They are couples or single mothers, still  working but whose children are  no longer home ; they usually have one to three bedrooms available for students, which makes it possible for several students to stay  together with one single family. All our families are well educated and  culture oriented.

How are the apartments?

As a general rule they are 3,4 or 5 room flats, some are high standard apartments indeed but it is essentially for their readiness and hospitality that we select the host families; Most flats are located in central and residential areas of the city. We visit personally each and every one of the families we select therefore we do not produce photographs of their flats.

Shall I have access to the Internet?

Yes, most apartments have access to internet, the services include ADSL, cable TV and Wifi, yet you must have your own connecting equipment.

Double room option?

It is an option for two friends ( of the same gender) staying during the same period of time. It is also appropriate in the case of groups where members know one another and where two people agree to share room. The double rooms that are on offer are rather large and comfortable with two separate beds.

Room Only option?

This option addresses people who will stay for a minimum period  of three months.  Under that option, guests have  access to the kitchen  for meals and to other common parts in the apartment; it is a formula that is convenient for independent people , not really interested in sharing meals and life of the family,  nor willing to have cultural exchanges with their hosts. In addition it is a long stay option, and it should be noted that in case of  moving from one family to another during the planned stay or due to a prolongation of the stay  beyond the date stated on the registration form,  a new 80€  registration fee will be due to FAC for relevant services.
In case of  dissatisfaction in the course of the first two weeks of the stay,  we undertake to  provide a new host family  with no extra charge .

Can I visit the family?

NO, Our organisation's working line is that we organize your stay in advance and that you go directly to the family's we selected especially for you. However  those who are already in the city can go and visit their host family if they wish but our offer is of one family and one only.

Can I have guests in the family home?

Only if agreed by your host.

How do I get to the host family’s home on the first day?

Transports to and from your Homestay is to your expense. There are shuttles at the airport, there are taxis  and underground links. If you wish a transfer from the airport to your homestay, please contact our office to have all the information on  connections and prices.

Who does the cleaning and laundry?

Your hosts will let you use their washing machine once a week as a minimum, more often possibly if you agree with them.
You are certainly not expected to do the housekeeping, but you are expected to keep your room  tidy and clean.

What are my rights of access to the kitchen under the various options?

They do vary with the accommodation option you choose but at any rate they must be agreed  by your host and yourself together.  As a general rule for evening meals, do not do a lot of cooking,  use the microwave for simple food and be in the kitchen between 7p.m. and 8p.m. That is before your host needs to be there.
All the homestay options include breakfast, (fruit juice, cereals, toasts, coffee, tea), prepared by the host family and taken with them or not.
If you are on a half board stay, dinner is prepared by the family and you have it with them (5 dinners a week are provided) but be aware that a missed dinner will not be reimbursed and that you should give notice when you are not going to be home for dinner.
If you are on a B&B option,  you will have access to the kitchen upon agreement with your host.
The Room Only option stipulates that you have access to the kitchen at all times, it  is  similar to a  flat sharing formula.

How can I be sure to have a positive experience?

Actually this is precisely our objective. However we recommend that you waive all your stereotypes, (good ones and not so good ones), and that you are ready to welcome new experiences.

What is the interest of a homestay option compared to flat sharing ?

Not only is a homestay in Paris an unequalled experience of  the city, of its housing practices and  food habits, but it is a unique opportunity to have an insight of the French way of life : Your hosts welcome you to their daily life, in return, you must be respectful and honest, it is not a hotel or a catering  service by any means, you are a guest to  open minded people in a friendly home where cultural exchange is the rule.

How do I register ?

  1. The online registration form must be filled
  2. The secured payment form must be filled and the 80€  fee paid, to validate  registration.
  3. The homestay address in Paris is given by our services.
  4. The final payment is made before arrival or immediately after,  as agreed with our services.

What is the cost ?

Prices depend on the option chosen and the duration of the stay.

How do I proceed to pay for registration ?

The credit card number must be indicated on the payment form to validate the registration, in case of cancellation, the 80 € account will not be not reimbursed.
Total payment for the stay can  be made by credit card or bank transfer.
Go to fees and payment conditions.

Can I pay for the stay on arrival ?

Payment on arrival is accepted in specific cases related to registration and arrival dates. However the payment procedure  remains unchanged as follows:
For 1 to 6 weeks stays, total payment is due before arrival by credit card or bank transfer
For longer stays, instalments are to be paid at the beginning of each month, by credit card or bank transfer , with invoice and receipt. In order to know your bank details you may contact us by e.mail: france-accommodation@wanadoo. Or by telephone at +33 1 45 00 45 51
To confirm your registration, your credit card number is required. In case of cancellation, registration fee will not be reimbursed.

What is the deadline for booking ?

We recommend to register three weeks  in advance for a maximum efficiency of our services.  however we can accept registration forms up to one week before arrival in Paris.

When shall I receive my family home address and what guarantee do I have?

The time necessary for our services to find a host family depends on your registration  and  arrival dates, but in any event we make this time period as short as possible with the absolute guarantee  on our part concerning the family.

Will my school be at a walking distance from the homestay ?

We do select the homestays  according to your activity venue , no more than 20 minutes  away as a general rule,  and, in addition, Parisian transports are easy and fast.

What if I wish to interrupt my stay, or to extend it

If you decide to move from your home stay to another type of accommodation, you must give your host family a two weeks advance notice.
If you wish to move because you are unsatisfied, let us know as soon as possible  and  we shall provide another host family with no extra charge.
The family reserves the right to evict the guest student in case of serious problem. Similarily FAC is entitled to decide not to provide another accommodation to  the guest student concerned

 

Visas

Some students cannot leave their country unless they can give a host family address in a very short time. To that effect, France Accommodation  has the capacity to provide an accommodation certificate stating that you will be accommodated through our services, the  certificate  being  e. mailed on headed paper and signed by our manager.  However the condition required for such a certificate to be issued is that a minimum one month stay has been paid for; if the visa were not obtained, the amount would be reimbursed but  the registration fee  would not.